Terms of Use
In short
- UMEVA helps you log food and see patterns. It is not a medical service.
- Its numbers and AI answers are estimates. Always check the pack if you have an allergy.
- UMEVA+ is sold by Apple and renews until you cancel. Cancel at least 24 hours before renewal in iPhone Settings.
- Refunds go through Apple at reportaproblem.apple.com.
- Your data is yours, and you can delete it in the app at any time.
- Your statutory consumer rights always apply.
1. About these terms
These Terms of Use ("Terms") are an agreement between you and Mark Gerasimov, Bratislava, Slovak Republic ("UMEVA", "we", "us") for the UMEVA iPhone app and related services (the "Service"). By downloading or using UMEVA you accept these Terms and our Privacy Policy. If you don't agree, don't use the Service.
Your licence to use the app is granted under Apple's Licensed Application End User License Agreement (the "Standard EULA"). These Terms add to it. If they conflict, these Terms apply between you and us, except where the Standard EULA must prevail.
2. Eligibility
You must be at least 16 years old and able to enter into a binding agreement. UMEVA is for personal, non-commercial use.
3. Health information: not medical advice
UMEVA is a self-tracking and information tool. It is not a medical device and is not intended to diagnose, treat, cure, monitor or prevent any disease or condition. Calorie and nutrient targets, scores (including Fuel and the product check score), patterns, sleep, heart and stress readings, and Coach answers are general estimates based on the data available and may be inaccurate or incomplete.
- Don't use UMEVA to make medical decisions, and don't delay or ignore professional advice because of something you read in the app.
- Talk to a doctor or registered dietitian before changing your diet or exercise, especially if you are pregnant or breastfeeding, have a medical condition, an eating disorder or a history of one, or take medication.
- Allergies: product and recipe data may be wrong or out of date. Always check the label and ingredients yourself. UMEVA's allergen warnings are an aid, not a guarantee.
- Sober is a self-tracking aid, not a treatment programme. If you are dependent on alcohol or another substance, stopping suddenly can be dangerous; seek medical help.
- In an emergency, call your local emergency number (112 in the EU).
4. AI features
Coach, photo and menu estimates, AI Chef and some price estimates are generated by artificial intelligence (Anthropic's Claude) and are marked as such in the app. AI output can be wrong, incomplete or unsuitable for you. Review estimates before you save them and use your own judgement. You are responsible for the questions and photos you submit; don't submit other people's personal data or anything unlawful. AI features need an account and your consent, and are subject to daily limits.
5. Your account
You need an account only for AI features and prices. Keep access to your email and Apple Account secure; you are responsible for activity under your account. You can delete your account at any time in You › Account › Delete account.
6. UMEVA+ subscription
- Purchase. UMEVA+ is sold through Apple's App Store as an auto-renewable subscription, monthly or yearly, at the price shown in the app before you confirm. Apple processes the payment and its terms apply to the purchase.
- Free trial. The yearly plan may include a free trial, available once per Apple Account. Unless you cancel at least 24 hours before the trial ends, the subscription starts and you are charged.
- Renewal and cancellation. The subscription renews automatically for the same period unless you cancel at least 24 hours before the end of the current period, in iPhone Settings › your name › Subscriptions. Cancellation takes effect at the end of the paid period; you keep UMEVA+ until then.
- Refunds and right of withdrawal. Refunds, including any statutory right of withdrawal for EU consumers, are handled by Apple at reportaproblem.apple.com. We can't issue refunds ourselves.
- What you get. UMEVA+ raises the daily limits of the AI features and unlocks the features described in the app at the time of purchase. Limits exist to keep the Service fair and affordable. We may improve or change features; if a change significantly reduces what you paid for, we will tell you in advance and you may cancel.
- Price changes are announced through Apple, which asks for your consent where required.
7. Acceptable use
You agree not to: misuse or interfere with the Service or its servers; get around limits, security or access controls; scrape, copy or resell the Service or its content; reverse engineer the app except where the law allows; use automated means to access the AI features; or use the Service in breach of law or of third-party rights. We may suspend or close accounts that do, proportionately and after notice where possible.
8. Your data and content
Your log and content belong to you. You allow us to process what you submit only to provide the Service, as described in the Privacy Policy. If you send us feedback or ideas, we may use them without obligation to you.
9. Who owns what
The app, its design, text, graphics and the UMEVA name and logo are owned by us or our licensors and protected by law. Product data comes from Open Food Facts under the Open Database License; nutrient data comes from USDA FoodData Central (public domain); vitamin and mineral reference values come from EU Regulation 1169/2011. Third-party data is provided as is and may contain errors.
10. Availability and changes to the Service
We work to keep UMEVA available and accurate, but we don't guarantee that it will be uninterrupted or error-free. We may update the app, add or remove features and stop the Service. If we stop the Service, we will give reasonable notice and, for paid subscriptions, the refund rules of Apple and the law apply.
11. Our responsibility
If you are a consumer, you have statutory rights regarding the conformity of digital content and services, and nothing in these Terms limits them. Apart from those rights, the Service is provided without further warranties.
We are fully liable for damage caused intentionally or through gross negligence, for injury to life, body or health, and wherever liability cannot be limited by law. In other cases of slight negligence, we are liable only for breach of essential obligations and only for foreseeable, typical damage. We are not liable for decisions you make based on estimates, AI answers or third-party data where we have acted with due care, or for loss of data that you could have prevented by exporting it.
12. Ending the agreement
You can stop using UMEVA at any time and delete your account and data in the app. We may end these Terms or suspend your access for serious or repeated breaches, or if the law requires it. Sections that by their nature should survive (for example 3, 9, 11 and 14) remain in effect.
13. Changes to these Terms
We may change these Terms for valid reasons, such as new features, legal changes or security. We will tell you about material changes in the app at least 30 days before they apply. If you don't agree, you can stop using the Service and cancel your subscription before the change takes effect.
14. Governing law and disputes
These Terms are governed by the laws of the Slovak Republic. If you are a consumer living in another country, you also keep the protection of the mandatory consumer laws of that country, and you may bring proceedings in the courts of your country of residence. Please contact us first at support@umeva.app; we try to resolve every complaint. Consumers in Slovakia may also use alternative dispute resolution under Act No. 391/2015 Coll., for example through the Slovak Trade Inspection (Slovenská obchodná inšpekcia, soi.sk).
15. Apple
- These Terms are between you and us, not Apple. We, not Apple, are solely responsible for the app and its content.
- Apple has no obligation to provide maintenance or support for the app.
- If the app fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation for the app.
- We, not Apple, are responsible for addressing claims relating to the app, including product liability claims, claims that it fails to meet legal or regulatory requirements, and consumer protection, privacy or similar claims.
- We, not Apple, are responsible for the investigation, defence, settlement and discharge of any claim that the app infringes a third party's intellectual property rights.
- You confirm that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
- You must comply with applicable third-party terms when using the app, including Apple's Media Services Terms.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
16. General
If any provision is found invalid, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not transfer your rights under these Terms without our consent; we may transfer them to a successor who continues the Service, without reducing your rights. These Terms are written in English; if we provide a translation, your consumer rights under the English version are not reduced.
17. Contact
Mark Gerasimov, Bratislava, Slovak Republic. Email: support@umeva.app.